Unix Consultants can provide annual support contacts on your Operating System and Hardware. This support is aimed at companies that are dissatisfied with the support given by their OEM or that are looking for a more cost effective option.
Software Support
Unix consultants provide operating system support that is built to compete the Service Level Agreements of the OEM, our engineers are ex OEM and therefore migration from OEM or any other supplier will be seamless.
Unix consultants offer's software support for a variety of UNIX based operating systems. Our experienced support engineers are available during extended business hours to help you identify and resolve technical issues with your server software. Unix consultants offer's various levels of covers to suit your business needs, they include but are not limited to the following:-
· 8:30am-5:30pm Mon-Fri with a 4hr guaranteed telephone response.
· 8am-8pm Mon-Fri with a 4hr guaranteed telephone response.
· 24hr x 7Day with a 2hr guaranteed telephone response.
Hardware Support
Unix consultants provide operating system support that is built to compete the Service Level Agreements of the OEM, our engineers are ex OEM and therefore migration from OEM or any other supplier will be seamless. Unix Consultants offer's hardware support for a variety of manufacturers.
Our experienced support engineers are available during extended business hours to help you identify and resolve issues with your hardware. Unix Consultants offer's various levels of cover to suit your business needs, they include but are not limited to the following:-
· 8:30am-5:30pm Mon-Fri with a 4hr or 8hr guaranteed response and a 4hr or 8 hr fix.
· 8am-8pm Mon-Fri with a 4hr or 8hr guaranteed response and a 4hr or 8hr fix.
· 24hr x 7Day with a 4hr or 8hr guaranteed response and a 4hr or 8hr fix.